As a medico-legal requirement according to Dental Practice Regulations 2004 under the Dental Practice Act 2001, for us to provide correct advice and safe treatments, detailed personal and medical information is required from you prior to treatment. In addition, we may receive or request dental information about you from your referring dentist to provide you with better health care.

As we are a 100% referral-based specialist practice, for every referred patient we send a written report to your referring dentist including problems of your dental health and what was discussed. Update reports are also sent including treatments carried out so that they are aware of your treatment progress every step of the way and to better co-ordinate with us for your safety.

You can be assured that your information will be treated with the strictest protocol. Other than to your referring dentist, your information can only be released with your written consent. An exception to this rule applies when we receive a request from the Police, the Court or the Coroner’s office. By Law and within reason, we have to comply with such requests.

If you choose not to provide us with information relevant to your care, we may not be able to provide dental services to you. More importantly, if you do not provide accurate information, you could suffer an adverse outcome and harm.

We may use close-up clinical photographs of your teeth during case discussions, presentations and practice promotion. Your personal identity or information will not be disclosed under any circumstance.

As part of our electronic recording system, our practice may utilise off-site cloud storage providers located outside Australia. The practice will ensure that any offshore transfer complies with its obligations under Australian privacy laws.

If you have any concerns or questions about a privacy matter, please do not hesitate to contact us.